![]() ![]() ![]() REI has a very straightforward return policy on all items purchased from its stores or website, stating that customers can return new, unused items in original packaging within one year from the date of purchase with a valid receipt or account lookup for a refund.įor online orders, products can be returned with a free shipping label via the website.įor items returned within 45 days of the purchase date, customers will receive a full refund in the original payment method. If you originally received the item as a gift and would like a refund, then you can pick any store merchandise of equal value as your store credit.Īdditional details about REI’s return policy can be found on their website. If you paid with a debit card or cash, you will be refunded in cash. If you paid with a credit card, the amount will be credited to your card. The refund for your return will be credited to you in the same form as the original payment. If you purchased the item from an REI store, you must also present your receipt in order to process the return.Īdditionally, some items, such as open software or consumables like food, may not be returned. In order to return the item, it must be in its original condition, with all original tags, labels, and packing materials intact. You can return the product through their website or in the store. If you are not satisfied with your purchase, you can return it within one year of purchase. REI stands for Recreational Equipment Incorporated, and they offer a 100% satisfaction guarantee on all of their products. ![]()
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